Kyle Johnson
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Articles
Recent activity by Kyle Johnson-
Introducing our New Packaging with Enhanced Sustainability
At ZenShop, we're excited to unveil our latest innovation: refreshed packaging for our beloved products. This article highlights the key features of our new packaging and our commitment to sustaina...
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Quick Guide to Requesting a Refund Ticket at ZenShop
Introduction: At ZenShop, we understand that sometimes purchases don't work out as expected. If you need to request a refund for your purchase, we're here to help. Follow these simple steps to init...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help Cente...
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Streamlining Returns: How ZenShop is Making Returns Hassle-Free for Customers
Introduction: At ZenShop, we're focused on making returns a breeze for our customers. Here's how we're simplifying the process to ensure your convenience. Efficient Return Policies: We offer a 30-d...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Sample article: ZenShop refund policies
All ZenShop merchandise purchases are backed by our 30-day satisfaction guarantee, no questions asked. We even pay to have it shipped back to us. Additionally, you can cancel your ZenShop subscript...